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Privacy Policy

Effective Date: April 17, 2025 | Last Updated: April 2025

This Privacy Policy describes how architecture-academics.online (aa.o) collects, uses, stores, processes, and protects your personal information in accordance with the Information Technology Act 2000, SPDI Rules 2011, Digital Personal Data Protection Act 2023, and relevant GDPR provisions.

2.1 Information We Collect

Personal Information (provided by you):

  • Name, email address, mobile number, date of birth
  • Billing and payment information (processed by third-party gateways; we do not store card details)
  • Educational details (current class, target examination, preferred architecture colleges)
  • Profile photo (optional)

Automatically Collected Information:

  • IP address, browser type, device information, operating system
  • Pages visited, time spent, clickstream data, referral URLs
  • Course progress, quiz scores, completion status
  • Cookies and similar tracking technologies

2.2 How We Use Your Information

  • Create and manage your user account
  • Provide, personalise, and improve our course offerings
  • Process payments and send transactional emails/SMS
  • Send course updates, study tips, and promotional communications (with your consent)
  • Analyse usage patterns to improve Portal performance
  • Comply with legal obligations and enforce our Terms
  • Respond to your queries and provide customer support

2.3 Legal Basis for Processing

  • Contractual necessity — to deliver the services you have purchased.
  • Legitimate interests — to improve our services, prevent fraud, and ensure security.
  • Consent — for marketing communications and non-essential cookies.
  • Legal obligation — to comply with Indian laws and regulatory requirements.

2.4 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

  • Payment gateway providers for transaction processing.
  • Cloud hosting and storage providers under strict data processing agreements.
  • Analytics service providers (e.g., Google Analytics) in anonymised form.
  • Law enforcement or regulatory authorities when required by applicable law.

2.5 Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Account data is retained for a minimum of 3 years from the date of last activity, after which it may be deleted upon written request.

2.6 Your Rights

Under applicable Indian law and GDPR (where applicable), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the relevant Data Protection Authority.

To exercise any of these rights, write to us at: admin@architecture-academics.online

2.7 Security

We implement reasonable technical and organisational security measures including SSL/TLS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

2.8 Children's Privacy

We do not knowingly collect personal data from children under 13 years of age without verified parental consent. If we discover that a child under 13 has provided us with personal data without parental consent, we will promptly delete such data.

2.9 Changes to Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated effective date. Continued use of the Portal constitutes acceptance of the revised policy.

2.10 Contact

Data Grievance Officer: Suresh

Email: admin@architecture-academics.online

Response Time: Within 30 days of receipt of grievance.